| Policies |
family plan available children 17yrs and under stay free in parents room if using existing bedding. . pets allowed on property - the westin bonaventure hotel allows dogs weighing less than 40 pounds. pets must be accompanied by owner at all times and are restricted from food and beverage areas. welcome kit and heavenly dog bed available at check-in based on availability. ada dogs welcome. . . additional policy description - - at ALL starwood hotel and resorts worldwide..please be prepared to show a vaild photo id..drivers license.. passport etc. upon check-in. - 06aug08 - guest rooms.. restaurants and public spaces are smoke free. smokers are requested to ask the front desk about smoking areas to avoid a 200.00usd cleaning fee which would be applied if the guest room is found to have evidence of smoking. california state law prohibits smoking in public buildings and within 20 feet of an entry way.-17oct08- 31dec09- overnight parking rate.. 42usd for hotel guests . parking is availabli for vehicles under 6 feet 6 inches in height. please call the hotel for parking options for oversized vehicles. . property offers commission - 10 % rate of commission . property participates in a centralized commission program . 17may07 - xxxxxxx - cancel by 1 day prior to 1800 hours on day of arrival local hotel time . cancellation policy text - individual rate plans may have varying cancellation policies. check hotel availability rules for complete details. . 03may05 - xxxxxxx mon-sun guarantee required for late arrival . deposit text - certain periods and individual rate plans may have deposit requirements and varying cancellation policies. check hotel availability rules for complete details. . accepted forms of guarantee- credit card . accepted forms of deposit- credit card money order personal check wire payment . accepted forms of payment- cash credit card traveller s check . 20mar01 - xxxxxxx mon-sun min stay - 1 max stay - 31 . |
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| Credit Cards |
credit cards accepted as payment- american express - diners club - discover card - interbank master card - master card - visa |
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| Cancellation/Refund |
. cancellations must be received no later than 6pm local hotel time day of arrival in order to avoid any no-show charges. . early check out fee at check in the front desk will verify the guests departure date. the front desk will advise the guest that after checking in if they check out before their scheduled check out date they will be charged a 25.00usd administration fee |
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| Extras/Options |
taxes and surcharges - tax- 14.12 % . phone charges - . extra charges text - - certain hotels may not allow rollaway beds in ALL rooms. - internet - 12.95usd per 24 hours. - smoking/ cleaning fee - 200.00usd for policy violations. - pay per view movies - applicable. . |
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| Transportation |
shuttle transportation to/from primary airport - lax shuttle fee - 16.00 USD shuttle hours - from 0600 hrs to 2359 hrs shuttle transportation to/from additional airport - bur shuttle fee - 20.00 USD shuttle hours - from 0600 hrs to 2359 hrs shuttle transportation to/from additional airport - sna shuttle fee - 72.00 USD shuttle hours - from 0600 hrs to 2359 hrs -burbank airport/bur..16 miles..super shuttle... reservations required..213-688-0444..0600-2400..20.00usd . -john wayne airport/sna..50 miles super shuttle.. reservations required..72.00usd. -lax..17 miles..super shuttle...reservations required..16.00usd. . transportation from primary airport to property - taxi 49.00 USD - no other information at this time. . bus or other transportation - from long beach airport - 0600-2300- super shuttle- . city center is within walkable distance from property- nearest railroad station - union station/amtrak 3 mi nearest metro bus subway - metro subway station 3 blocks . transportation from city center to property - taxi - no other information at this time. . rental car - enterprise..0800-1800 mon-fri/0800-1200 sat-sun..located on the west side of the lobby level. .213-312-0070. . rail or subway - - union station/amtrak train - 3miles.. approx taxi 10.00usd. - metro subway station - 3 blocks away on 7th street..trains every 20-30 minutes. .red line goes to universal studios/hollywood..gold line goes to pasadena..green line to redondo beach.. the blue line goes to long beach and attractions such as queen mary and aquarium of the pacific. . bus or other transportation - downtowns dash bus runs every 5-12 minutes weekdays and every 15 minutes on weekends. the citys mta bus system goes regulary to ALL area attractions and neighborhoods. the santa monica blue bus stops here at the property every half hour for guests wanting to head to the beach. . |
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| Facilities |
on-site facilities - general facilities adapted telephones atm/cash machine ballroom bar barber/beauty shop elevators handicap facilities ice/vending machines jogging track lounge meeting room non-smoking rooms outdoor pool restaurant sauna spa steam room tour desk wheelchair access wheelchair accessible elevators . chargeable facilities business center hours - from 0730 to 1900 mon-fri and 0900-1200 sat fitness center hours - from 0600 to 2359 daily health club hours - from 0600 to 2359 daily . parking facilities valet parking 24hrs. 42.00 USD . public area facilities high speed internet access 12.95 USD in ALL guest rooms wireless data connection . additional on-site facilities - - barber/beauty shop - wolfs beauty salon located on the 3rd level of the shopping atrium. - florist - 0900-1800 daily. downtown florist located on the 2nd floor in suite 201a. - atm machines - locations on the west side of the lobby level and on the 4th floor red tower. - internet - property features high speed internet access in ALL guest rooms at a charge of 12.95usd per day. wireless high speed access and hard wire connection available. service provides guests with internet access at speeds up to at least 256k bps and vpn compatibility. computer requires ethernet card or port. - parking - valet parking available for overnight hotel guests at 42.00usd including tax. rates for non-guests are 3.75usd for each 15 minutes to a maximum of 47.00usd per day. guests dining in la prime or bonavista lounge receive complimentary parking with dining room validation. parking entrance on flower street. there is a 15.00usd surcharge for oversized vehicles. there is a maximum height of 6 feet 6 inches. vehicles exceeding 6 feet 6 inches in height may park at their own risk in an open lot located 2 blocks from hotel. the hotel is not responsible for any off site parking. there is limited availability for parking large or oversized vehicles in downtown los angeles. - westin heavenly bed and bath - - westin heavenly rollaway beds - - westin heavenly crib - - westin heavenly dog bed - - westin workout rooms - . off-site facilities - general facilities golf course . chargeable facilities fitness center ymca - 1 block health club ymca - 1 block . |
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| Services |
on-site general services 24-hour room service babysitting/childcare baggage hold business services concierge currency exchange dry cleaning - same day front desk 24 hrs hair dresser handicap services masseuse porter/bellmen safe deposit box shoe shine video billing wake-up calls . on-site chargeable services airline/travel desk 24 hrs kiosk at bell desk complimentary car rental enterprise housekeeping full laundry/valet . additional on-site property services - - service express - one call does it all. whatever you request..call service express and it will be handled quickly. - babysitting service - can be referred to guest by the concierge. - concierge - 0700-2300 daily... lobby level across fron front desk.. guest can use concierge to book tickets to outside events such as sporting or cultural events as well as booking sightseeing tours and for special promotional rates for multi-tour purchases. - laundry/valet - 0700-1900 mon-fri..full service dry cleaning/laundry and pressing services..same day service for clothing in by 0900. - refrigerators - mini refrigerators available in ALL guest rooms at no additional charge. - airline boarding pass printer - a boarding pass kiosk is located next to the bell desk..guest can print own boarding pass 24 hours daily..free of charged to resgistered hotel guest. - currency exchange - 0900-1600 mon-fri..registerd guests may exchange euro/yen/australian dollars in amounts up to 100.00usd daily..additional exchage service is available adjacent to the hotel at the world trade cener. . off-site general services currency exchange . |
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| Property Description |
Property category - Luxury
Property type - Full service hotel
Year built - 1978
Year remodeled - 2003
Ratings - AAA 3 diamonds
Additional property description -
Down town landmark in the heart of the financial district. Glass atrium offers 40 shops/ restaurants. Central access to attractions. Westin bonaventure hotel and suites is conveniently located in the center of downtown financial. The five gleaming towers of the hotel provide a variety of accommodations as luxurious as they are versatile.
Website - www.westin.com |
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| Location |
. lax airport 25 mi ne bur airport 15 mi se sna airport 50 mi . primary local point of interest - downtown lax . primary city - lax - 0 mi . additional property location text - average temperatures are as follows - jan high 66 low 46 /apr high 70 low 52/jul high 81 low 59/oct high 77 low 55. . 7th street market place 3 blocks beverly center 10 mi buena parl 21 mi california science center 3 mi cathedral of our lady of 1 mi cedars sinai medical cent 10 mi century city shopping cen 20 mi chinatown 12 blocks disney concert hall 3 blocks disneyland 30 mi dodger stadium 2 mi dorothy chandler pavilion 4 blocks exposition park 3 mi farmers market 7 mi gene autry museum 6 mi getty museum 19 mi good samaritan hospital 1 mi griffith observatory 8 mi griffith park golf course 9 mi grove 7 mi hollywood bowl 7 mi hollywood and highland 7 mi home depot center 15 mi jewelry district 6 blocks kaiser hospital 5 mi kodak theater 7 mi l.a. garment district 10 blocks l.a. live 8 blocks la brea tar pits 6 mi little tokyo 8 blocks los angeles coliseum 3 mi los angeles convention ce 6 blocks los angeles zoo 6 mi macys plaza 3 blocks magic mountain 42 mi melrose avenue 7 mi metro subway station 3 blocks museum of contemporary ar 3 blocks natural history museum 3 mi nokia theatre 8 blocks norton simon museum 10 mi olvera street 2 mi pasadena old town 10 mi pasadena tournament of ro 10 mi queen mary 26 mi rodeo drive 11 mi rosebowl 11 mi santa monica 15 mi shrine auditorium 2 mi shriners hospital for chi 5 mi st vincent medical center 2 mi staples center 6 blocks the music center complex 4 blocks usc hospital 3 mi union station 3 mi universal city 8 mi universal studios tours 10 mi university of california 15 mi university of southern ca 3 mi valencia 32 mi venice beach 16 mi . |
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| Directions |
direction to the property from - east from 10 or 60 freeway..follow signs to downtown l.a. take 101 north to 110 south to downtown l.a. exit wilshire blvd..turn left onto wilshire..turn left on figueroa..right on 4th..right on flower. . direction to the property from - north from 405/101/5fwy follow signs to downtown los angeles.. take 110s and exit wilshire..turn left on wilshire..left on figueroa..right on 4th street..right on flower street to hotel. . direction to the property from - south 405 north to 110 north exit 3rd st..go right -east- to flower st. turn right on flower st. and proceed 1 block to the hotel on the right. . direction to the property from - west from 10 freeway or 105 freeway..take to 110 freeway north..exit on 3rd street go right/east to flower street ..turn right and proceed to hotel 1 block on the right. . |
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| Corporate Locations |
at and t 1 mi aon 1 blocks arthur andersen 1 mi 0 blocks bank of america 1 blocks bank of the west 2 blocks citigroup 1 blocks city national bank buildi 1 blocks deloitte 2 blocks ernst and young 2 blocks ibm 2 blocks jones day reaves pogue 1 blocks kpmg 2 blocks mellon bank 1 blocks paul hastings 1 blocks pricewaterhouse coopers 2 blocks sbc 1 mi ucla medical center 15 mi us bank towwer 2 blocks union bank of california 1 blocks wells fargo 2 blocks . |
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| Meeting And Conventions |
total Number of meeting rooms - 22 total measurement ALL rooms - 110000 sq ft capacity of largest meeting room - 3000 capacity of smallest meeting room - 30 . meeting and convention facility text - 21 breakout rooms and a dedicated exhibit hall capable of handling up to 125 booths. the california room is the largest ballroom in l.a. seating 3000ppl theatre style and reception/1656ppl schoolroom/2350ppl dining and 2000ppl dining and dancing...can also be broken down into smaller meeting rooms. . |
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| Business And Meeting Services |
business services - audio-visual equipment business center computers copy machine fax service secretarial services shipping . . business and meeting services text - - business center - 0730-1900 mon-fri..0900-1200 sat. secretarial service/word processing/federal express/ computer rental. located on lobby level near the esclators. additional pcs workstations available 27/7 located near front desk. 7.25usd per 15 minutes session ..black and white laser jet printing 1.10usd per page.. color printing 2.25usd per page. no charge for boarding pass. . |
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| Safety And Security |
the property complies with american disabilities act guidelines the property meets ALL current local state and country building codes . room safety and security - doors have dead bolts doors have view ports primary entrance accessible by interior corridor/atrium secondary locks on sliding glass door . |
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| Dining |
room service offered from 2359 hrs to 2359 hrs property has 3 restaurants on-site . . bonavista lounge type of restaurant - bar/lounge hours - from 1600hrs to 0100hrs mon-sun restaurant description - los angeles only revolving cocktail lounge with panoramic 360 degree views of the city. a full revolution takes 50 minutes. 12 specialty drinks available in 8 different souvenir glasses. . hotel food court/restaurants restaurant description - captain lees seafood/gourmet pizzeria/high rise cafe/hot dogs plus/korean bbq plus/olive branch/panda hut/subway/the health winner/uncle moustache/bonaventure brewing company/jyokamachi japanese restaurant/mameda japanese restaurant and mandarin west. . la prime/a new york steakhouse type of restaurant - full service restaurant type of cuisine - steak house meals served - dinner / dessert hours - from 1700hrs to 2230hrs mon-fri from 1700hrs to 2300hrs sat restaurant description - located atop the hotel with panoramic views of los angeles. la prime offers award winning contemporary cuisine specializing in prime angus aged beef and fresh seafood. honored by wine spectator for one of the most outstanding restaurant wine lists with the 2006 award of excellence. reservations are recommended. no jeans or shorts please. . lake view bistro type of restaurant - full service restaurant meals served - breakfast / lunch hours - from 0600hrs to 1430hrs mon-sun restaurant description - serves breakfast and lunch with casual dining with lobby ..lakes and atrium view. . lobby court bar type of restaurant - coffee bar hours - from 1100hrs to 2359hrs mon tue wed thu sun from 1100hrs to 0100hrs fri sat restaurant description - serves starbucks coffee and danish each morning. cocktails and appetizers each afternoon and evening. . |
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| Recreation |
on-site recreations - cardio vascular exercise children s activities exercising fine dining jogging shopping sightseeing tours stair stepper stationary bike sunbathing swimming treadmill universal gym weightlifting . onsite recreational activities - - health club - the westin workout is available 0600- 2359 daily and offers lifecycles/stairmaster/treadmill/ universal nautlius machine and weights. - jogging - an indoor running track is located on the 3rd floor of center tower area and is accessible 24 hours daily. - spa - 1100-2300 daily. the bonaventure club spa is a full service spa and offers sauna/steam bath/shiatsu and oil massage/foot reflexology/facial/manicure and peticure/paraffin treatments/collagen treatment/bio-face lift/waxing and make-up application. - pool - 0700- 2200 daily olympic size heated pool on 3rd level of hotel. - westin kids club - extends far beyond the baby-sitting services and child menus offered at other hotels. upon check-in..every child receives a westin kids club sports bottle or sippy CUP which is filled with complimentary beverages at mealtime. westins younger guests also receive other amenities including coloring books and bath toys. the program is geared towards infants to 12 year olds. for parents there are safety kits complete with adhesive bandages..electrical outlet covers..identification bracelets and a list of local emergency phone numbers. whenever possible westin guest rooms are set up in advance with highchairs..cribs and other items as appropriate. - westin unwind - unwind after your busy day in bonavista revolving lounge . enjoy a 360 degree view of the city without leaving your seat as the lounge revolves over a 1 hour period. menu selections include snacks..full meal options.. non-alcoholic beverages..creative martinis and wine flights of our best selections for guests to enjoy. - shopping - gallery connected to the hotel with over 40 shops/services and dining options. . off-site recreations - basketball cardio vascular exercise exercising fine dining golfing horseback riding museum/gallery viewing sailing/boating shopping sports events theater treadmill universal gym weightlifting . offsite recreational activities - - health club - ymca..1 block. - golf - griffith park golf course..9 miles. - beaches - in addition to santa monica beach..there is also venice beach just a walk or bike ride south. - horseback riding - the equastrian center..7 miles - water sports - sailing/10 miles marina del rey or redondo beach. . |
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| Room Description |
nbr of rooms - 1354 Number of floors - 35 . roh - max occupancy - 4 max Number of rollaways - 1 ALL rooms feature starbucks brand products/video games/ pay-per-view movies/and video check-out. introducing westins newest innovation..the heavenly bed. it is layer after layer of cozy down bedding. an oasis for the weary traveler..it is heaven on earth. and it is at westin. the all-white heavenly bed consists of - a custom-designed pillowtop mattress set by simmons with 900 individual coils. three sheets - ranging in thread count from 180 to 250. a down blanket - three versions for three different climates. a comforter and a crisp white duvet. five goosedown/goose feather pillows. the heavenly bed. hop in. the westin heavenly bath experience - a custom-designed shower with a speakman dual showerhead to provide more power and wider water coverage. a specially designed curved shower rod which allows for eight additional inches of elbow room. oversized brazilian combed cotton bath sheets. custom-designed velour bathrobes. refreshing.. invigorating spa amenities get you ready to start the day. the westin heavenly crib - a portable size crib that is both aesthetically pleasing and safe. a crib safety card is placed in the crib when delivered to the room that states the crib is for children under the age of 2 years and under 32 inches in height. westins heavenly crib features a white wood finish..fitted blue bottom sheet with a cloud design..white bumper pad and white flounced dust ruffle finished with matching bows. hotel does not provide blankets/bumpers/or pillows. guests must provide own. - the westin workout room - workout in your room with cardio and a variety of fitness equipment for a complete workout featuring reebok pilates on dvd..treadmill or exercise bike..and dvd/cd player. . room amenities - air conditioning / am/fm alarm clock / bath tub / bathroom amenities / cable/satellite tv / coffee/tea maker / color tv / direct dial telephone / free newspaper / hairdryer / in-room movies / iron/ironing board / no smoking room / refrigerator / remote control tv / safe / shower / telephone / television . technology - dataport / high speed internet access / speaker phone / two line telephone / voice mail . chargeable amenities - high speed internet access 12.95 USD . |
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| Incentive Programs |
airline frequent flyer program participation - qantas mileage plan . hotel frequent guest program - starwood preferred guest . |
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