| Activities And Entertainment |
.
sydney nye 27dec06-02jan07. minimum 5 night stay fully
prepaid at the time of booking and non-refundable.
.
shopping information
- cbd - 1 km east
- queen victoria building - 1.5 km south
- strand arcade - 1.5 km south
- marketcity chinatown - 2 km south
- oxford street paddington - 6 km south west
- birkenhead point - 10 km west
- rocks markets - 1 km east
.
tourist information
- major tourist events -
- new years eve at sydney harbour - 27 dec thru 02 jan
.
sydney nye - valid 27 dec - 02 jan. minimum 5-night stay.
fully pre-payable at the time of booking and is
non-refundable
.
. |
| |
| Awards |
.
-ohg- superior deluxe 5-star hotel
.
- restaurant of the year/ 2006 - galileo restaurant
australian hotels association /nsw/ awards for excellence
.
- highly commended - deluxe hotel of the year 2006
australian hotels association /nsw/ awards for excellence
- gold list 2006 - the best hotel for service - australia
and south pacific.
conde nast traveller uk. -effortlessly cool and
unpretentious. seriously slick service. evryone is made
to feel like they exsist over and above evryone else-
.
- galileo restaurant awarded one hat
sydney morning herald/ good food guide/ 2005 and 2006
.
- worlds best hotel 2006/ the observatory hotel was one
of only 50 properties worldwide to be awarded this
prestigious title by luxury link - www.luxurylink.com
.
- best boutique hotel of the year 2005
national hotel management award for hotel and
accommodation excellence
.
- TOP 10 hotel in australia/ new zealand and the south
pacific for service
travel and leisure magazine/ 2005
.
- TOP 500 places to stay-travel and leisure magazine/ 2005
.
- gold list - worlds best 700 places to stay - us conde
nast traveler 2005
.
- deluxe hotel of the year 2004
australian hotels association /nsw/ awards for excellence
.
- globe bar- best bar presentation and service 2004
australian hotels association /nsw/ awards for excellence
.
- excellence in service 2004
australian hotels association national awards
.
- best accommodation 5 AAA star and best overall
accommodation property 2004
hm awards for hotel and accommodation excellence
.
- best hotel in australia/south pacific - uk sunday times
2004
.
- TOP 101 hotels in the world - tatler travel awards/ 2004
.
- best hotel on the web in the australia 2002/ 2003/ 2004
trip advisor/ the worlds leading travel search engine
.
- australasias leading hotel 1998/ 1999/ 2000/ 2003/ 2004
world travel awards
.
. |
| |
| Cancellation/Refund |
all cancellations or changes must be received at the
hotel no later than 24-hours prior day of arrival to avoid
1-night penalty charge.
.
during dec29 1998-jan02 1999 and dec28 1999-jan03 2000
all cancellations or changes must reach the hotel
7 days prior to the arrival date in order to avoid
any penalty.
. |
| |
| Childrens Programs |
.
- children are welcome and pampered at the observatory
hotel. the hotel goes out of its way to keep the little
people happy with lots of little surprises by the
resident fairy godmother in guest services including -
- take home teddy bear - check-in treats
- childrens meals - bath time treats/toys
- pet goldfish on loan - video games to play
- infant sundries
- games and toys for child use at the hotel include -
lego box bricks box gameboys monopoly scrabble leap
frogs trouble sony playstations and playing cards
- 24-hour bonded/licensed baby-sitting available on
request. reservations 24 hours prior to date needed are
recommended to ensure availability.
children 12 years and under
.
. |
| |
| Credit Cards |
.
credit cards accepted for guarantee - .
ax american express ba bankamericard
ca mastercard dc diners club
ec eurocard jc japan credit
mc mastercard vi visa
vs visa
.
credit cards accepted for deposit and payment - .
ax american express ba bankamericard
ca mastercard dc dinersclub
ec eurocard jc japan credit
mc mastercard vi visa
vs visa
. |
| |
| Directions |
.
exit both airports and turn right into qantas drive
/signs will indicate city/.
qantas drive becomes joyce drive which in turn becomes
general holmes drive. turn left off general holmes
drive into mill pond road /sign will indicate city/.
proceed straight ahead through the traffic lights into
southern cross drive.
continue straight along southern cross drive and enter
into the eastern distributor /tunnel system/ ed marked
in white paint on the road.
please be aware of speed cameras located in tunnel.
proceed out of the eastern distributor through
staying in left hand lanes through toll gates
/toll aud4.00/.
take city exit turn right at the traffic lights into
macquarie street at the next set of traffic lights
turn left into bridge street. continue ALL the way
down bridge street to the t intersection of george
street. make a right hand turn from bridge street
into george street.
at the second set of traffic lights on george street
turn left into essex street turn right from essex
street at the first set of traffic lights into
harrington street.
continue along harrington street turning left at the
t intersection of argyle street through the argyle cut
/short tunnel/ taking the next left which is kent street.
the hotel is located on your right 250 metres from
the argyle and kent street intersection.
.
. |
| |
| Extras/Options |
.
meal plans
- ALL rates are european plan unless otherwise stated - no
meals included.
- continental breakfast is an additional AUD 36.00 incl
gst
- australian breakfast is an additional AUD 45.00 incl gst
.
tax and service charges
- included in room rate
- gratuities are included
.
. |
| |
| Facilities |
.
79 rooms 21 suites built - 1993
3 floors 1 wing views of observatory hill
.
on property facilities -
banqueting rooms bar / lounge
conference facilities elevators - 2
fireplace gift shop
health club hot tub / jacuzzi
meeting rooms newsstand
non-smoking rooms parking garage
pool - indoor 20 meter restaurant
sauna spa
tennis courts boutiques
.
business services
- a wide range of business services are offered through
the concierge desk. services are available 24 hours a
day and include the following -
service fee service fee
binding y cellular phone rental y
color printing y pc rental y
conference room rental y dictation/transcribing y
facsimile-send/receive y interpretation y
laser printing y mail/courier service y
photocopying y translation y
typing/word processing y video conferencing y
.
fitness/health facilities .
- the observatory day spa a full service health and
leisure club is located in the hotel. open 0600-2200
monday-friday 0700-2100 saturdays sundays and holidays
use of the basic facilities is complimentary to hotel
guests. fees do apply for selected premium services.
the hotels indoor pool is 20 meters in length and the
minimum depth is 1 meter.
facilities at the observatory day spa include -
.
facility fee facility fee
fitness trainer y
free weights n health food/spa menu y
jacuzzi / hot tub n jogging track n
massage / shiatsu y pool - indoor heated n
rowing machine n spa y
stairmaster n treadmillm n
reflexology y sauna and steam rooms n
lifecycle n universal weights n
reflexology y
.
accessible facilities
- the observatory hotel can accommodate the needs of some
physically-challenged guests. four specially-equipped
rooms are available on a request basis.
accessible facilities include -
access to public areas grab bars in bath
elevators - 2 level entrance
ramp entrance wide bathroom doors
.
meeting and conference facilities
the observatory hotels meeting and conference facilities
include a divisible suite with combined capacity for up
to 150 persons. total conference space is 2842 square
feet/ 264 square meters. specially-designed/themed menus
are available.
room capacities -
reception theatre banquet classroom dance
100 100 100 75 100
.
contact the hotels sales department for additional info.
.
-direct ALL conference/meeting and banqueting inquires to
the conference and private dining executive-
phone- 61 2 9256 2222 facsimile- 61 2 9256 2223
.
safety
- hard-wired smoke detectors in ALL guestrooms
- guestroom windows open
- electronic door locks
- floor access only by room key
- closed circuit television surveillance
- 24 hour security staff on duty
- single public entrance to elevators and lobby
- safety/ fire approved nsw board fire commissioners-2004
.
. |
| |
| Frequent Stay Programs |
.
- the observatory hotel participates in the qantas and
qualiflyer frequent flyer programs.
- after 35 stays vip club members receive a personalized
blue bathrobe with embroidered initials and a room
upgrade subject to availability. other gifts include
baggage tags clocks pens ties tie holders leather
jewelry roll scarves and brass paper clip holder.
.
. |
| |
| Hotel Description |
--- An orient express hotel ---
--- Member of the orient express---
Built in 1993 and superbly located in the rocks district the observatory hotel is an ideal location for both business and pleasure. the rocks district is the heart of sydneys leisure attractions featuring the opera house circular quay and fine shopping. The observatory hotel is only a short walk to the central business district and king street wharf. Its rocks area location offers business travelers a quiet haven away from the noise of the city centre. The observatory hotel is 16 kilometers from sydneys kingsford smith airport. The finest facilities and services include elegant banquet rooms bars lounge a full range of business services available 24 hours day spa with flotation tank gift shop health and fitness center indoor swimming pool non- smoking rooms meeting rooms parking garage restaurant tennis court and childrens activities. Available 24 hours a day are room service valet services concierge currency exchange secretarial services and valet parking. four specially-equipped rooms are offered for guests with disabilities. The observatory hotel offers 79 guest rooms and 21 suites all elegantly appointed. All rooms and suites offer air- conditioning work desk four two-line phones with dataports voice mail color television with video player in-room movies cd player mini-bar coffee and tea making facilities hair dryer shaving and vanity mirror and nightly turndown service. Marble bathrooms feature separate bath and shower and the finest in bath amenities.
Web - www.orient-express.com
|
| |
| Local Attractions |
.
attractions
art gallery 2 km e
bondi beach 10 km e
botanical gardens 2 km e
central business district 1 km e
centerpoint tower 2 km e
chinatown 2 km s
circular quay 1 km e
cockle bay 2.5 km s
darling harbour 2 km s
darlinghurst 4 km se
exhibition and conference center 2 km s
hyde park 3 km e
maritime museum 2 km sw
moore park golf course 10 km se
museum of contemporary art 1 km e
star city casino 3 km sw
sydney harbour bridge 1 km ne
sydney aquarium 2 km s
sydney opera house 2 km 3
taronga park zoo 6 km n
.
corporate locations -
aidc building 200 meters
aon tower 100 meters
ernst and young 500 meters
george patterson bates 150 meters
kpmg 200 meters
lumley life 0.5 km
number 1 york street 100 meters
powertel 200 meters
price waterhouse coopers 1.0 km
veritas house 100 meters
lend lease 50 meters
.
. |
| |
| Location |
.
- location- rocks/harbour area
located alongside observatory hill in an historic and
heritage-listed residential area the hotel is only
a few minutes walk to the central business district
and king street wharf to the south and the
-rocks- tourist area to the east. the hotel
overlooks parts of darling harbour and walsh bay
and is in close proximity to the opera house circular
quay and the royal botanical gardens.
.
. |
| |
| Minimum/Maximum Length Of Stay |
.
minimum length of stay
- ALL holiday season arrivals 27dec - 02jan
- minimum 5 night stay required
- ALL other dates - no minimum stay required unless
otherwise stated in availability and rate rules.
.
. |
| |
| Miscellaneous |
.
-nye - valid 27dec06-02jan07
minimum 5-night stay. fully pre-payable at the time
of booking and is non-refundable.
.
time zone GMT plus 9 hours eastern standard australian
time
.
weather information
hi / lo avg rainfall in inches
january 79f / 65f 4.0
february 79f / 66f 4.5
march 77f / 63f 5.2
april 73f / 57f 4.2
may 68f / 51f 3.9
june 63f / 47f 5.2
july 62f / 44f 2.5
august 64f / 46f 3.2
september 68f / 50f 2.2
october 72f / 55f 3.1
november 75f / 59f 3.4
december 78f / 63f 3.1
.
seniors programs -
- a doctor is on call 24 hours 7 days
- prescription medications can be filled nearby 24 hours
- nearest hospital is 15 minutes from the hotel
.
visa / travel requirements
- visitors are encouraged to contact the australian
department of immigration and multi-cultural affairs or
the nearest australian consulate for entry requirements
for australia.
.
nye - valid 27 dec thru 02 jan
minimum 5 night stay. fully pre-payable at the time
of booking and is non-refundable.
.
ALL rack rate reservations for the period 27 dec
thru 02 jan will include full australian
breakfast/ bottle of french champagne and
a strawberry platter.
.
contacts
managing director- mr patrick l griffin
hotel manager- mr grant raubenheimer
director of sales and marketing- mr julian hagger
dir. of yield management/reservations- ms christine whyte
financial controller- mrs stacey gurrie
front office manager- mr amit peshawaria
food and beverage manager- mr eddie teh
concierge- mr michael anderson
commissions- mr ben lee
.
travel agent rates
- the observatory hotel provides reduced rate
accommodation to bona fide travel agents subject to
availability and management discretion. iata travel
agent identification or comparable required at time of
check-in. bookings can be sent via gds.
- not available new years eve period 27dec - 03jan.
.
pet policy- pets allowed
at any time your pet is in any public area of the hotel/
lobby/hallways or surrounds they must be on a lead. we
would recommend cats to be brought in and out of the
hotel in a cat carry box. your pet must not enter any
restaurant/the health club/swimming pool area or bar.
your pet may not be left alone in the guest rooms. your
pets must refrain from sitting on the couches/chairs/etc
within the lounge areas of the hotel. a charge of 50.00
per pet/per night applies and must be paid on departure.
for the comfort of ALL we do ask that dogs are under
20kgs in weight.
.
. |
| |
| Packages And Promotions |
.
-xms-
xmas package
full australian breakfast daily
complimentary valet parking
xmas gift
use of health and leisure club
commissionable at 10 percent on room content only
.
-roc-
promtional leisure room only rate
valet parking/fresh strawberry platter in room on arrival
daily newspaper/use of the day spa facilities
10pct commissionable
.
-esc-
rocks escape package
full breakfast for 2 included
access to the spa
fresh strawberry platter in room on arrival
daily newspaper
commission 10pct on room content only
.
-pkg-
romantic rendezvous package
full breakfast for 2 included
access to the day spa
2 red roses/strawberries and bath indulgence gift
daily newspaper valet car parking
bottle of french champagne on arrival
10 % commissionable on room content only
.
-e1s-
easter promotion package
full breakfast for 2 / daily newspaper
use of health and leisure club facilities
commissionable at 10 percent on room content only
.
-lsu-
suite dreams
rate incl of full breakfast for 2 daily
and daily newspaper
10pct commissionable on room content only
.
-win-
winter on the rocks
full australian breakfast daily for 2
complimentary valet parking
use of health and leisure club
10pct commissionable on room content only
.
-pk2-
wish upon a star
full breakfast for two and 8 course dinner for 2
in galileo/ visit to observatory hill to view your named
star/ pre-dinner signature cocktail for 2 and welcome
amenity/ weather conditions apply
must be booked 72-hours in advance
10pct commissionable on room content only
.
-s01-
rate of the day - special offer
book and prepay immediately
payable at time of booking and is non-refundable
no cancellations or amendments permitted
non commissionable
.
. |
| |
| Policies |
.
guarantee policy -
- note deposit is required on ALL reservations for arrival
27dec06-02jan07 see deposit policy.
- reservations for ALL other dates requires a credit card
guarantee.
- guaranteed rooms are held until 12 noon the day after
scheduled arrival.
.
deposit policy -
- full prepayment by credit card due at time of booking
required for ALL arrivals from 27dec06-02jan07
deposit is non refundable if cancelled. deposit amount
includes tax.
- ALL other reservations require a credit card guarantee
at time of booking.
- accepted for deposit - credit card only
.
check-in 1500 check-out 1100
.
commission -
- 10 percent commission paid on ALL published rates room
only.
- contact at property for commission issues- mr ben lee
- accounts receivable
.
family plan -
- children 12 years and under stay free in the same room
with an adult with existing bedding.
- maximum 1 child per guestroom
- maximum 2 children per suite
- rollaway bed is complimentary to children under age 12
- baby cribs high chairs childrens amenities and
chocolate chip cookie at turndown are complimentary.
- baby- sitting on request
.
occupancy -
- maximum 3 persons per guestroom
- maximum 2 adults per guestroom
- maximum 1 child per guestroom
- maximum 4 persons per suite
- maximum 3 adults per suite
- maximum 2 children per suite
- extra person fee is AUD 65.00 for persons 12 and older
- rollaway bed fee is AUD 65.00 for persons 12 and older
- child rollaway bed and baby cribs are complimentary
- extra person fee is waived when rollaway bed is charged
.
pet policy - .
- guide dogs are accepted by prior arrangement only
- the observatory hotel does accept pets - terms and
conditions apply. contact the hotel for details.
- from 03mar2004 to further notice
at any time your pet is in any public area of the hotel/
lobby/hallways or surrounds they must be on a lead. we
would recommend cats to be brought in and out of the
hotel in a cat carry box. your pet must not enter any
restaurant/the health club/swimming pool area or bar.
your pet may not be left alone in the guest rooms. your
pets must refrain from sitting on the couches/chairs/etc
within the lounge areas of the hotel. a charge of 50.00
per pet/per night applies and must be paid on departure.
for the comfort of ALL we do ask that dogs are under
20kgs in weight.
.
early departure policy -
- not applicable
.
group policy -
- a maximum of 5 rooms can be reserved electronically
from the same booking source or agency location for
arrival on the same date. requests for additional rooms
are welcome and should be directed to the hotels sales
department.
.
seasonal closings -
- not applicable
.
credit cards -
credit cards accepted for guarantee
ax american express ba bankamericard
ca mastercard dc diners club
ec eurocard jc japan credit
mc mastercard vi visa
vs visa
.
credit cards accepted for deposit and prepayment
ax american express ba bankamericard
ca mastercard dc diners club
ec eurocard jc japan credit
mc mastercard vi visa
vs visa
.
cancellation refund -
- cancel policy for ALL arrivals 27dec06-02jan07
deposit is full stay and is non-refundable if canceled.
guests will be charged for full stay once booking is
under deposit.
- ALL other reservations must be cancelled 24 hours prior
to scheduled arrival local time to avoid a penalty of
one nights room and charges.
- ALL reservations made in worldspan must be canceled in
worldspan to avoid a no-show charge.
.
.
. |
| |
| Renovations |
.
hotel was renovated in 2004
.
. |
| |
| Restaurants |
--- galileo restaurant ---
location- on property
charge to room- yes
hours- 6.30am - 10.30am - breakfast 7 days
6.30pm - 10.30pm - dinner 7 days
days open- 7 days
restaurant/lounge type- restaurant
cuisine- fusion of french and japanese cuisine
meals served- breakfast and dinner
prices incl. gst
breakfast- full breakfast AUD 45.00/continental AUD 36.00
dinner- 2 course dinner AUD 78.00
3 course dinner AUD 100.00
8 course degustation dinner AUD 115.00
chefs special 10 course degustation dinner AUD 160.00
attire- smart casual
entertainment- atmosphere reminiscent of londons famous
venetian restaurant harrys bar
seating capacity- 70
reservations required- yes
.
--- globe bar ---
location- on property
charge to room- yes
hours- 12.00am - 11.59pm mon - sat
12.00am - 10.30pm sun
days open- 7 days
restaurant/lounge type- bar and lounge
cuisine- modern australian cuisine
meals served- lunch and dinner
prices incl. gst- from AUD 18.00-29.00
attire- smart casual
entertainment- the globe bar with its intimate club
atmosphere and comfortable old-world charm
provides a quiet relaxing haven away from
the crowds.
seating capacity- 40
reservation required- no
.
. |
| |
| Room Description |
.
b1k - deluxe city view king bed
these elegantly appoointed deluxe rooms feature rich
tapestry curtains. mahogany custom made furniture
king beds and the colonial style sash windows open
to provide charming views of the residential area of
observatory hill 50 sq.m.
b2t - deluxe city view 2 twin beds
these elegantly appointed deluxe rooms feature rich
tapestry curtains. mahogany custom made furniture
twin beds and the colonial style sash windows open
to provide charming views of the residential area of
harbour/walsh area. with either one king or
two twin beds. each room offers separate bath/
observatory hill 50 sq.m.
a1k - deluxe water view 1 king bed
these elegantly appointed deluxe rooms feature rich
tapestry curtains. mahogany custom made furniture
king beds and the colonial style sash windows open .
to provide charming views of the residential area of
historic walsh bay and magnificent sunsets 50sqm
a2t - deluxe water view 2 twin beds .
these elegantly appointed deluxe rooms feature rich
tapestry curtains. mahogany custom made furniture
twin beds and the colonial style sash windows open
to provide charming views of the residential area of
historic walsh bay and magnificent sunsets 50sqm
b1j - junior suite city view .
exceptional furnishings spaciousness elegant charm .
and individual character distinguish the junior
suites with king bed. they also have a relaxing
sitting area with sofa armchairs and table. city
view suites overlook the residential area of
observatory hill 60 sq.m.
a1j - junior suite water viewhair dryer tv/vcr and
exceptional furnishings spaciousness elegant charm
and individual character distinguish the junior
suites with king bed. they also have a relaxing .
sitting area with sofa armchairs and table. water
view suites provide charming views of historic walsh
bay with its magnificent sunsets 60 sq.m
b1s - executive city view 1 bedroom suite
named after the carriages of the legenday orient
express train the executive suites are renowned for
their classic elegance exquisite fittings and
intimate charm. they feature a king bed with
separate sitting rrom full bar facilities as well as
dedicated fax machines modem lines and dvd players.
cityview suites overlook the residential area of
observatory hill 78 sq.m.
a1s - executive water view 1 bedroom suite
named after the carriages of the legendary orient
express train the executive suites are renowned for
their classic elegance exquisite fittings and
intimate charm. the feature a king bed with
separate sitting room full bar facilities as well as
dedicated fax machines modem lines and dvd player.
water view and its magnificent sunsets. 78 sq.m.
c1d - superior room
.
room amenities
air-conditioning bathrobes
black-out drapes climate control
coffee maker color cable tv
dataport desk
dressing mirror fax line
four 2-line phones hair dryer
in-room movies in-room safe
mini-bar radio
separate bath/shower stereo
video player voice mail
.
some rooms offer - .
- balcony
- in-room facsimile
- patio
- non-smoking rooms
- smoking rooms
. |
| |
| Services |
.
on property services .
- a-v equipment rental - baby-sitting
- bell service - business services
- car rental - check cashing
- concierge - 24 hours - currency exchange - 24hrs
- dry cleaning - in-room check-in/out
- laundry service - luggage unpacking
- massage - fee - multilingual staff
- physician on call - porter
- postal services - room service - 24 hours
- secretarial services - shoeshine
- shuttle to cbd - theatre desk
- turndown service - valet parking
.
languages spoken at property .
arabic cantonese
english french
german italian
japanese mandarin
portuguese
. |
| |
| Sport And Recreation |
.
recreation available at the hotel - .
beauty spa bicycle rental
fitness center health club
jogging trails massage
pool - indoor/20 meters sauna
spa steam room
tennis
.
recreation available nearby - .
basketball beach
boating boat tours
casino golf
golf driving range horseback riding
. |
| |
| Transportation |
.
- airport transfers via bmw to and from both domestic and
international terminals can be arranged for the
following fees subject to change. prices are per car
one-way to and from the airport -
- AUD 99.00 including gst - domestic terminal
- AUD 99.00 including gst - international terminal
- transfers can also be arranged from the rail station
bus terminal or shipping port. prices on request.
- request airport transfer via hotel limo in the /si-
field. include credit card guarantee flight number
arrival time terminal and number of passengers . limo
driver with sign board will meet guests in arrivals
hall.
- 24 hour cancellation notice required for airport
transfers.
.
parking info -
casual valet parking 25aud incl. gst flat rate up to
maximum 4 hours
overnight valet parking 40aud incl. gst flat rate
self on street parking 4aud per hour.
.
. |
| |
