Business services -

• Audio-visual equipment business center
• Catering cellular phone rental
• Computer modem hookups computer printing
• Computers conference services
• Copy center copy machine
• Copy service courier
• Equipment rental fax service
• Notary public secretarial services
• Shipping video conferencing

All cancellations or changes must be received at the hotel no later than 4pm hotel time- Arrival date to
avoid a 1-night penalty charge.

Abn amro 2 Miles s
Aon 0 Miles S
Alzheimer's association 2 Miles N
American bar 2 Miles N
Baker and McKenzie 0 Miles S
Blue cross blue shield 0 Miles S
Cap gemini ernst young 1 Miles E
Clear channel communicate 0 Miles N
Fmc technologies 0 Miles W
Federal home loan bank of 1 Miles S
Grant Thornton 0 Miles W
Jones lang lasalle 0 Miles S
KJpmg 0 Miles N
Kirkland and Ellis 0 Miles W
McDermott will and emery 2 Miles S

Credit cards accepted as payment-

• American express
• Diners club
• Discover card
• Eurocard
• JCB International
• Master card
• Visa

Property has 2 restaurants on-site

 
Additional meal plan description -
Buffet breakfast USD 25.00 valid as of 2006

Geneva
Type of restaurant - buffet
Type of cuisine - American
Meals served - breakfast
Hours -
From 06:00hrs to 11:00hrs Mon-Sun
restaurant description -
Breakfast restaurant serving an american breakfast with European flair transforming into banquet space for up to 140 people in the afternoon and evening hours.

The lobby lounge
Type of restaurant - bar/lounge
Type of cuisine - American
Meals served - breakfast / lunch / dinner
Hours -
From 0600hrs to 2330hrs Mon-Sun
Restaurant description -
Welcome to our special corner of the world where the river meets the lake where the sun rises over a
steaming CUP of coffee cappuccino or frothy latte and sets on a favorite libation whether martini cosmo or a bold pinot noir. Created as a potential escape from the busy world or simply to watch the world go by our intent is to cushion or couch you away from the hustle and bustle while providing the sanctuary and respite that swissotel Chicago is known worldwide. Relax unwind conduct business create new frontiers
we wish the lobby lounge to become a favorite whether a Chicagoan or a visitor from afar.

The palm restaurant
Type of restaurant - full service restaurant
type of cuisine - steak house
Meals served - brunch/buffet / lunch / dinner / dessert
Hours -
from 11:00hrs to 23:00hrs Mon-Sun
Restaurant description -
The palm has taken the windy city by storm with their exceptional service and mouthwatering dishes. Synonymous with huge prime steaks and jumbo nova Scotia lobsters the palm is also known for its spirit of camaraderie and its wall of fame featuring the caricatures of celebrities and local vips.

Direction to the property from - North
Via i-90/94 kennedy EXPY and o hare airport after i-90 east exit at Washington east 51c. Continue 9 blocks to Michigan ave. And turn left. Drive 1 block to Randolph street and turn right. Stay in the right lane and at the stop sign turn left Columbus dr. proceed to wacker drive and turn right. The swissotel is the 2nd building on your right.

Direction to the property from - South
Via i-55 Stevenson EXPY and/or midway airport go left on cicero ave to i-55 north. Follow i-55 to lake shore dr. north at randolph st. Continue straight ahead to second light and then bear left for wacker dr. take the far right lane to upper level. At first light top of ramp make a sharp left U-turn.

Direction to the property from - West
Via i-290 Eisenhower EXPY as the Eisenhower comes to an end continue straight to congress pkwy. proceed east to state st. and turn left. After 6 blocks turn right on wahington st. go straight 2
blocks. On Michigan turn left 1 block. Turn right at Randolph. Stay in the right lane and go up the ramp. At
the stop sign Columbus dr. turn left. Proceed to wacker drive and turn right. The swissotel is the 2nd
building on your right.

Taxes and surcharges - Tax- 15.40 %

Incoming fax charge - First page 1.00 USD additional pages 1.00 USD

Outgoing fax charge - First page 5.00 USD additional pages 5.00 USD

Phone charges -

International charge - Additional cost 13.07 USD

Local phone charge - Additional cost 1.06 USD

On-site facilities -
General facilities
Ballroom banquet facility
Bar coffee shop
Conference room elevators
Executive/club floors gift shop
Handicap facilities ice/vending machines
Indoor pool locker room
Lounge meeting room
Non-smoking rooms restaurant
Sauna
Wheelchair accessible elevators
Whirlpool

Chargeable facilities
Business center hours - from 00:07 to 20:30 weekends by appointment
Fitness center hours - from 00:06 to 22:00 15.00 USD price excludes taxes
Health club hours - from 0006 to 2200 15.00 USD price excludes taxes

Parking facilities
Disabled parking 24hrs. 49.00 USD in and out privileges
Garage parking 24hrs. 49.00 USD in and out privileges
Valet parking 24hrs. 49.00 USD in and out privileges

Public area facilities
High speed internet access 15.00 USD fee applies
Wireless data connection 15.00 USD fee applies

Additional on-site facilities -
The business center offers an impressive array of state-of-the-art equipment and services including standard photocopying transparency photocopying GBC binding secretarial typing page composition service telefaxing teleconferencing and high- speed wireless internet access. Located on the 42nd floor the penthouse health club and pool helps you stay in tiptop shape when you are away from your home gym. Pump up your energy level with a circuit on our comprehensive array of aerobic machines
strength equipment free weights life cycles recombinant bicycles treadmills and life fitness equipment. Cool off with a dip in our sparkling 45-foot indoor pool or ease tired tense muscles in the dry sauna or jacuzzi. Massage services are also available. Start your morning with a full American breakfast with European flair in geneva restaurant. If you prefer being in the center of the action stop by our lobby lounge. In the morning get energized with freshly brewed coffee. Later in the day watch the bustle of our urban hotel from a plush seat near the fireplace as you sip a glass of chardonnay. During your visit experience a dining tradition that has been going strongfor three generations at the acclaimed palm restaurant. Swissotel Chicago is a smoke free hotel.

Airline frequent flyer program participation -
Air china companion flyer American aadvantage
Ana mileage club Asian airlines bonus club
Cathay pacific the club delta skymiles
Emirates airline skywards miles
Gulf air japan airlines mileage bank
Lan chile lanpass lufthansa miles and more
Qantas mileage plan Singapore airlines krisflyer
United mileage plus

Area - by lake

ORD airport 15 Miles E
MDW airport 12 Miles NE

Primary local point of interest - magnificent Mile

Primary city -
Chi - 0 Miles W

Additional property location text -
Swissotel Chicago is situated in downtown Chicago on the new east side where the chicago river meets lake Michigan. The hotel is linked by an enclosed concourse to illinois center business and shopping facility . Centrally located guests have easy access to the business district financial district and the famous shopping on the magnificent Mile-Michigan avenue. Swissotel Chicago is also only steps away from navy pier and the wrigley building.

Art institute of Chicago 1.5 Miles S
Field museum 1.78 Miles N
Grant park with buckingha 0.5 Miles N
Lincoln park zoo 4.06 Miles S
Marshall fields 1.31 Miles NE
McCormick place conventio 3.98 Miles N
Michigan avenue shopping 0.25 Miles E
Millennium park 0.25 Miles N
Museum of science and ind 7.51 Miles N
Navy pier 0.93 Miles W
Shedd aquarium 1.78 Miles S
U.S. cellular field / whi 2.5 Miles E
United center sports aren 4.68 Miles E
Water tower shopping area 1.45 Miles S
Wrigley field cubs stadiu 4 Miles NW

Total Number of meeting rooms - 32
Measurement of largest meeting room - 6000 sq ft
Measurement of smallest meeting room - 270 sq ft

Rates are guaranteed
Family plan available
Children under 17 yrs stay free in parents room.

No pets allowed on property -
Only seeing eye dogs/service animals allowed.Please contact the hotel in advance to make arrangements at reservations.Chicago swissotel.com or 1 312 565 0565.

Group policy description -
Whether your group is 5 or 500 swissotel Chicago has the perfect venue. choose from 32 air conditioned
meeting rooms or meet in the luxury of your spacious guest suite. For elegant events and functions our
edelweiss penthouse suite provides breathtaking views for banquets and receptions.f or more information or to book call 312 565 0565 extension 5005.

Over sold policy -
 
Additional policy description -
Reservations for guests under age 21 cannot be honored the guest checking in must be 21 or older but can be accompanied by underage guests. If using a credit or debit card for payment or guarantee
upon check in the credit card holder must be present. If you wish to arrange payment to a credit card without the credit card holder present please contact the hotelin advance at reservations.Chicago swissotel.com or 1 312 565 0565. If using a debit card for payment or guarantee upon check in please be aware that the hotel places a hold on the card equal to room and tax charges plus usd75 per room per night for incidentals. This hold/reservation will effectively block funds in the account of the debit
card holder.

Property offers commission - 10 % rate of commission
 
Property participates in a centralized commission program

The property participates in the following third party centralized commission programs -
pegasus commission processing

Additional commission programs information -
All commission claims must be received within 12 months of guest departure.

29/Oct/08 - Cancel by 24 hours prior to 16:00 hourson day of arrival local hotel time

Cancellation policy text -
Please note that other conditions might apply during high season as well as for special offers see rate
description.

29/Oct/08 - Mon-Sun
Guarantee required for late arrival

Guarantee text -
Reservations must be guaranteed at time of booking with a valid credit card. If credit card is declined for
approval or found invalid on the day of check in we cannot hold the room on a guaranteed basis and will
cancel your reservation. Reservations for guests under age 21 cannot be honored
The guest checking in must be 21 or older but can be accompanied by underage guests. If using a credit or debit card for payment or guarantee upon check in the credit card holder must be present. if you wish to arrange payment to a credit card without the credit card holder present please contact the hotel in advance at reservations.chicago swissotel.com or 1 312 565 0565. If using a debit card for payment or guarantee upon check in please be aware that the hotel places a hold on the card equal to room and tax charges plus USD75 perroom per night for incidentals. This hold/reservation will effectively block funds in the account of the debit card holder.

Deposit text -
No deposit required

Accepted forms of guarantee-

• Credit card
• Traveller's check

Accepted forms of deposit-

• Credit card
• Traveller's check

Accepted forms of payment-

• Credit card
• Traveller's check

Property category - Luxury
Property type - Full service hotel
Year built - 1988
Year remodeled - 1999
Ratings -

• AAA 4 Diamonds
• Mobil 4 stars
• Ohg deluxe - 4 stars

Additional property description -

Swissotel chicago is located where the chicago river meets lake michigan offering unsurpassed views from the chicago skyline to navy pier. 42nd floor health club swiss executive level the palm restaurant. Swissotel chicago is a non-smoking hotel.
Email - chicago@swissotel.com
Website - http //www.swissotel.com/chicago
General manager name - Mr tim herman
Time zone - CST

Baseball, basketball ,bicycling ,dancing ,driving range ,fishing ,football, gambling ,golfing ,ice skating ,jogging ,karaoke ,museum/gallery viewing ,night clubs ,sailing/boating ,sports events ,tennis ,theater ,volleyball, wine tasting

Number of rooms - 632 Number of suites - 36
Number of floors - 43
Number of non-smoking rooms - 632
Number of rooms for physically-challenged guests - 20
 
Rooms feature outstanding views of lake Michigan the Chicago river or navy pier. Executive desks High-speed internet duvets

Room amenities for all rooms - Room amenities -
120 ac , 220 ac , AM/FM alarm clock , bath tub ,bathrobe , bathroom amenities , cable,satellite tv ,
coffee,tea maker , color tv , desk , direct dial telephone , mini bar , phone in bathroom , radio ,remote control tv , safe - safe fee , shower , smoke detector , telephone , television

Technology -

• Data port

Room amenities for handicap rooms -
Closed-caption tv , rails in bathroom , raised toilet with grab bars , safety bar in shower
 
Asv -
City view
Max occupancy - 2
Max Number of rollaways - 1

Bko -
City view
Max occupancy - 2
Max Number of rollaways - 0
Drink in the magnificent views available in a premier corner king room at swissotel chicago. Besides handsomely furnished work and leisure areas these impressive rooms showcase dual views of the city skyline including millennium park lake Michigan and the chicago river. Our full array of room features includes captivating vistas of millennium park lake michigan the Chicago river and the city skyline
king or 2 double beds 37-inch high-definition split-screen plasma tv as of April 2008 high speed and wireless internet charges apply jack pack - technology docking station as of april 2008 and ihome with ipod docking station separate bath and frame less shower state-of-the-art ergonomic chair and oversized
executive work space with coffee maker plush robes

Bsv -
City view
Max occupancy - 2
max Number of rollaways - 1

Cdo -
City view
max occupancy - 2
Max Number of rollaways - 0

Cdv -
City view
Max occupancy - 2
Max Number of rollaways - 0

Cko -
City view
Max occupancy - 2
Max Number of rollaways - 1
Enjoy style and comfort in one of the classic rooms at swissotel chicago. Featuring one king bed or two double beds cutting-edge technology and comfortable efficient work space these sleek accommodations offer amenities that include 1 king or 2 double beds 37-inch high-definition split-screen plasma tv as of
april 2008 high speed and wireless internet charges apply jack pack - technology docking station as of April 2008 and ihome with ipod docking station separate bath and shower in the marble tiled bathrooms
state-of-the-art ergonomic chair and oversized executive work space coffee maker frameless showers
plush robes

Ckv -
City view
Max occupancy - 2
Max Number of rollaways - 1
Indulge in splendid views of navy pier lake michigan and the Chicago river. Overlooking some of the windy
city best-loved attractions the classic lake view rooms at swissotel Chicago are outfitted in soft luxurious
bedding plush carpeting soothing work and relaxation areas and an attractive host of features including
striking views of lake Michigan the chicago river and navy pier king or 2 double beds 37-inch high-definition split-screen plasma tv as of april 2008 high speed and wireless internet charges apply jack pack - technology docking station as of april 2008 ihome with ipod docking station separate bath and shower frame less showers plush robes state-of-the-art ergonomic chair and oversized executive work space and coffee maker

Csv -
City view
Max occupancy - 2
Max Number of rollaways - 1

Dsv -
City view
Max occupancy - 2
Max Number of rollaways - 1
Enjoy more room to work and play in one of the executive suites at swissotel chicago. As large as an apartment our suites allow you to conduct business or entertain clients in style. Take advantage of one king or two double beds separate bath and shower area with upscale bath products spacious executive work area 42inch hd plasma tv and a beautiful parlor area. Our complete selection of room features includes 1 king or 2 double beds 42inch high-definition split-screen plasma tv as of april 2008 high speed and wireless internet charges apply jack pack - technology docking station as of april 2008 ihome with ipod docking station living room with wet bar sofa bed and separate work area separate oversized garden tub and frameless shower in marble bath with plush robes state-of-the-art ergonomic chair oversized executive work space with coffee maker and office supplies complimentary use of the penthouse fitness center complimentary access to the swiss executive level lounge which features continental breakfast afternoon canapes soft drinks private concierge service cd video library and internet access aveda bath products and oversized bath sheets complimentary copying fax and internet access in the swiss executive level lounge complimentary mineral water and healthy snack printer available on request

Edo -
City view
Max occupancy - 2
Max Number of rollaways - 0

Eko -
City view
Max occupancy - 2
max Number of rollaways - 1
Enjoy the gold standard in business accommodations by reserving a swiss executive room. Located exclusively on the highest floors of swissotel chicago these oversized rooms boast spectacular views of lake michiganthe chicago river and navy pier. Privileges include use of the 42nd floor penthouse fitness center and the swiss executive level lounge which features continental breakfast afternoon canapes soft drinks private concierge service cd video library and internet access.Additional room features include
1 king or 2 double beds 37-inch high-definition split-screen plasma tv as of april 2008 high speed and wireless internet charges apply jack pack - technology docking station as of april 2008 ihome with ipod docking station and cd player separate bath and frameless shower with plush robes state-of-the-art ergonomic chair and oversized executive work space with coffee maker complimentary use of the penthouse fitness center access to the swiss executive level lounge which features continental breakfast afternoon canapes soft drinks private concierge service cd video library andinternet access aveda bath products complimentary copying fax and internet access in the swiss executive level lounge nightly turndown service complimentary mineral water and healthy snack power bar printer available on request and office supplies

Pre -
City view
Max occupancy - 2
Max Number of rollaways - 1

Vhk -
City view
Max occupancy - 2
max Number of rollaways - 1

Vlk -
City view
Max occupancy - 2
Max Number of rollaways - 1

Vmk -
City view
Max occupancy - 2
Max Number of rollaways - 1

The property complies with American disabilities act guidelines
The property meets all current local state and country building codes

Room safety and security -
Audible smoke detectors
Doors have dead bolts
Doors have view ports
Emergency exit maps
Emergency information in ALL guest rooms
Fire detectors
Primary entrance accessible by interior corridor/atrium
Restricted access to room floors
Smoke detectors
Sprinklers
Windows open

Property safety and security -
Alarms have strobe lights
Audible alarms in public areas
Audible smoke alarms in hallways
Auto link to fire station
Auto recall elevators
Automatic fire doors
Electronic room key system
Emergency evacuation drill
Emergency lighting
Evacuation drill frequency
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers in hallways
First aid available
Hardwired smoke detectors
Meets fire safety code
Multiple exits for each floor
Parking area patrolled
Parking area well lit
Parking garage or area attendants
Public address system
Smoke detectors in hallways
Sprinklers in hallways
Sprinklers in public areas
Staff trained in cpr
Staff trained in first aid
Staff trained in issuance of duplicate key
Uniformed security
Ventilated stairwells
Video surveillance in entrances
Video surveillance in public areas
Well-lit exit signs
Well-lit parking area's
Well-lit walkways

On-site general services
24-hour room service airport shuttle
Babysitting/childcare baggage hold
Business services children s video
Concierge currency exchange
Doctor on call executive/vip services
Express check-in express check-out
Front desk 24 hrs handicap services
Hearing impaired services interpretation/translation
Late check-out mail services
Masseuse multilingual staff
Porter/bellmen safe deposit box
Shoe shine theater ticket desk
Turn down service video billing
Wake-up calls wedding services

On-site chargeable services

• Laundry/valet

Shuttle transportation to/from primary airport - ORD
Shuttle hours - from 00:00 hrs to 00:00 hrs
For shuttle service from o hare airport contact airport express near the baggage claim area.

Transportation from primary airport to property -
Taxi - taxis are available in front of the hotel the fee to and from the airport depends on travel time but
averages approximately 40.00 USD.

Limo - our concierge can assist you to arrange limousine
Service as follows
Sedan to airport USD 96.00
Sedan from airport USD 126.00
Please email concierge.chicago swissotel.com or call us at 312 268 8280.
Both charges are inclusive of all taxes and gratuity. Prices subject to change without notice please confirm pricing at time of booking.

Bus or other transportation - Shuttle buses are available and seat reservations can be made through our concierge with a minimum notice of 1 hour notice prior to departure from the hotel. prices average approximately USD 25.00 to o hare and USD 20.00 to midway airport.

City center is within walkable distance from property-