| Business And Meeting Services |
business services - audio-visual equipment business center catering cellular phone rental computer modem hookups computer printing computers conference services copy center copy machine copy service courier equipment rental exhibit services fax service secretarial services shipping . |
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| Cancellation/Refund |
all cancellations or changes must reach the hotel by 6pm hotel time in order to avoid any penalty. . |
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| Corporate Locations |
city centre shopping mall 1.5 km nw dubai airport expo 1 km ne dubai festival city 0.5 km w dubai golf creek and yach 1.5 km w dubai international airpo 0.5 km ne dubai international conve 7 km w dubai international finan 10 km w dubai internet and dubai 20 km w dubai museum 9 km nw dubai private beach club 20 km w dubai tennis stadium 0.5 km w dubai world trade centre 7 km sw emirates golf club club 25 km w jebel ali free zone 50 km w wafi city 4 km w . |
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| Credit Cards |
credit cards accepted as payment- american express - diners club - jcb international - master card - visa |
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| Dining |
property has 7 restaurants on-site . meal plans available at property - buffet breakfast plan 105.00 AED continental plan 75.00 AED full breakfast plan 105.00 AED room only plan . . additional meal plan description - room only valid as of 2008 full breakfast AED 105.00 valid as of 2008 buffet breakfast AED 105.00 valid as of 2008 continental AED 75.00 valid as of 2008 . benihana type of restaurant - full service restaurant type of cuisine - japanese meals served - lunch / dinner hours - from 1200hrs to 0300hrs from 0700hrs to 1130hrs restaurant description - type cuisine-american japanese tapanyaki price range-dhs 150 - 250 on food - beverage / excluding theme nts suitable attire-smart casual entertainment-performing chefs and the act of preparing the meal seating capacity- teppan tables - 48 sts/ shushi bar / diner 25 sts reservations required-yes other information-benihana/ the longest running dinner show in the world offering traditional japanese style- hibachi steakhouses called teppanyaki. . blue elephant type of restaurant - full service restaurant type of cuisine - thai hours - from 1200hrs to 0300hrs from 0700hrs to 1130hrs restaurant description - price range-dhs 150-280 on food and beverage / excluding theme nts suitable attire- smart casual entertainment- traditional authenic thai music played on the thai instrument - kim - seating capacity- 150 seats / restaurant 120 - bar 30 reservations required-yes other information-royal thai cuisine/served in yesteryears only to royalty/ has specific ingredients that distinguish it from regular thai cooking. renowned thai restaurant in the worlds major cities. . choices type of restaurant - full service restaurant type of cuisine - international meals served - breakfast / lunch / dinner hours - from 0600hrs to 1130hrs mon-sun restaurant description - price range- dhs 90-150 on food/beverage and excluding theme nights suitable attire- casual seating capacity-140 / reservations required-no other information- 4 theme nights as follows- sunday- seafood night/monday- spanish night/ wednesday- curry night/ thursday- mexican night . come prima type of restaurant - full service restaurant type of cuisine - italian meals served - lunch / dinner hours - from 1200hrs to 0300hrs from 0700hrs to 1130hrs restaurant description - type of cuisine- italian-tuscan food price range-dhs 120-200 on food/beverage and excluding theme nts suitable attire-smart casual seating capacity-44 / reservations required-yes other information-to add to the authenticity of come prima/the restaurant welcomes a /mama mia night/ every wednesday . gazebo lounge type of restaurant - bar/lounge type of cuisine - international meals served - lunch / dinner hours - from 0800hrs to 1200hrs restaurant description - price range-dhs 60-100 on food and beverage and excl. theme nights suitable attire-casual entertainment-pianist in the evenings seating capacity-80 / reservations required-no . mawal type of restaurant - full service restaurant type of cuisine - mediterranean meals served - lunch / dinner hours - from 1200hrs to 0300hrs from 0700hrs to 0300hrs restaurant description - type of cusine-lebanese/arabic restaurant price range-dhs 150-300 for food and beverage suitable attire-smart casual entertainment-belly dancer/life band and singer seating capacity-200 seats / reservations required-yes . rodeo grill restaurant and bar type of restaurant - full service restaurant type of cuisine - steak house meals served - lunch / dinner hours - from 1200hrs to 0300hrs from 0700hrs to 1130hrs restaurant description - price range- dhs 150-250 on food/beverage and excluding theme nts suitable attire-smart casual seating capacity-50 / reservations required-yes other information-cut and weight- select your piece of steak/guess the weight and we service it to you with our compliments. monday night offers rotating theme nights- wine and dine or cigar night. . |
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| Directions |
direction to the property from - east al ain international airport from al ain follow signs to dubai. take garhoud bridge on route to dubai international airport before you reach the airport hotel is second right after bridge. . direction to the property from - north directions from airports to hotel dubai international airport. from dubai airport take a u-turn of 1st traffic signal turn right before bridge following signs to al bustan rotana hotel. . direction to the property from - south abu dhabi international airport from abu dhabi airport follow signs to dubai. take garhoud bridge on route to dubai international airport. after bridge drive straight for about 500 meters hotel is second right after bridge. . . direction to the property from - west sharjah international airport from sharjah airport follow signs to dubai international airport. at cross road of dubai cargo village continue straight turn right before bridge and follow signs to hotel. abu dhabi international . |
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| Extras/Options |
taxes and surcharges - tax- 10.00 % svc- 10.00 % . incoming fax charge - . phone charges - . international charge - complimentary . local phone charge - additional cost 2.00 AED . |
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| Facilities |
on-site facilities - general facilities ballroom banquet facility bar barber/beauty shop beach coffee shop conference room elevators executive/club floors gift shop locker room lounge meeting room newsstand non-smoking rooms outdoor pool restaurant sauna squash courts steam room tennis courts whirlpool . chargeable facilities business center fitness center health club . parking facilities disabled parking free parking garage parking outdoor parking valet parking . public area facilities analog dial up dataport wireless data connection 30.00 AED per hour . additional on-site facilities - fitness takes on a whole new meaning at bodylines al bustan rotana hotel. every facility has been finely tuned to provide wellness of body and most importantly the mind. work out swim play and relax in an atmosphere that is reminiscent of a tropical paradise with highly qualified instructors to assists you on your way to total fitness and great enjoyment. various facilities available at bodylines such as temperature controlled swimming pool and childrens pool jacuzzi three floodlit tennis courts state of the art cardiovascular equipment fully equipped fitness centre sauna steam and massage rooms massage therapists kids play area aqarius bar and personal lockers. . off-site facilities - general facilities ice/vending machines . |
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| Incentive Programs |
airline frequent flyer program participation - emirates airline skywards miles gulf air lufthansa miles and more qatar airways privilege club saudi arabian alfursan . hotel frequent guest program - leaders club leaders club a pre-eminent loyalty program for the global luxury traveler which is limited to guests of the leading hotels of the world and its partners.please refer to chain information pages on leaders club for more details . lufthansa miles and more participant. . |
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| Location |
area - by highway . dxb airport 2 km sw auh airport 130 km e shj airport 35 km w aan airport 130 km e . primary local point of interest - dubai airport . primary city - dxb - 0.5 km e . additional property location text - ideally located in deira - the heart of the city of dubai and next to dubai international airport. it is only minutes away from main business districts such as dubai trade centre / trade center exhibition halls / dubai convention center / airport expo / airport free zone and sheikh zayed road. the hotel is easily accessible to other commercial districts such as dubai media city / internet city / jebel ali free zone and the upcoming financial city and medical city. for leisure and entertainment the hotel is only minutes away from city center shopping mall / festival city / dubai golf and creek club / gold souk and other entertainment areas. . al ain 125 km e banks street 7 km se clock tower 2.5 km se dubai airport expo 1 km sw dubai golf/creek club 1.5 km e dubai international airpo 0.5 km sw dubai internet city 25 km e dubai intl conv center 7 km e dubai media city 25 km e dubai museum 9 km se emirates golf club 25 km e festival city 2 km n gold souk 12 km s heritage and diving villa 17 km se jebel ali free zone 50 km e jebel ali shooting club 50 km e jumeira mosque 12 km e private beach club 25 km e ras al khaimah 145 km w sheikh zayed road 7 km e wafi city 3 km e world trade ctr/exhibitio 7 km e . |
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| Meeting And Conventions |
total Number of meeting rooms - 9 measurement of largest meeting room - 1536 sq meters measurement of smallest meeting room - 59 sq meters . seating format options - meeting room name - al faris measurement - 138 sq meters banquet - 40 classroom - 35 reception style - 40 theatre style - 60 u-shaped - 40 meeting room name - al khayal a b measurement - 123 sq meters banquet - 40 classroom - 30 reception style - 30 theatre style - 50 u-shaped - 20 meeting room name - bahri a b measurement - 155 sq meters banquet - 60 classroom - 30 reception style - 30 theatre style - 70 u-shaped - 30 meeting room name - grand rashidiya ballroom measurement - 1536 sq meters banquet - 900 classroom - 700 reception style - 800 theatre style - 1000 u-shaped - 200 meeting room name - harayer measurement - 153 sq meters banquet - 70 classroom - 60 reception style - 60 theatre style - 80 u-shaped - 40 meeting room name - meeting plus measurement - 117 sq meters banquet - 50 classroom - 30 reception style - 30 theatre style - 50 u-shaped - 30 meeting room name - nashwan measurement - 59 sq meters banquet - 20 classroom - 20 reception style - 40 theatre style - 30 u-shaped - 10 meeting room name - salsabeel measurement - 73 sq meters banquet - 50 classroom - 30 reception style - 50 theatre style - 40 u-shaped - 15 meeting room name - stallion measurement - 58 sq meters banquet - 20 classroom - 10 reception style - 30 theatre style - 20 u-shaped - 10 . |
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| Policies |
rates are guaranteed family plan available children stay free - childrens programs childrens playground area available at bodylines health and fitness club baby sitting available on request children sharing parents room will stay free regardless of age. 1 adult and one child will be charged for 1 single 2 adults and 1 child will be charged for 1 double family requesting 2 rooms will be charged the rate of 2 single rooms. children under 12 years are extended 50 discount on food and beverage extra bed on request will be charged. check in policy as per rate plan for transit rates . no pets allowed on property - check in policy as per rate plan for transit rates . group policy description - leading hotels can confirm up to 4 rooms on a free sale basis. for reservation requests of 5 rooms or more please refer to chain information pages for details on group policies and contacts . over sold policy - . additional policy description - policies and procedures . - rack rates are 10pct commissionable - service charge loaded in tax field 3 in order to prominently display additional charges in ALL systems. - 10pct service charge is added to room rates - al bustan rotana hotel al garboud road dubai united arab emirates . guarantee policy- hotel requires a credit card at time of booking. credit card will not be charged at time of booking. . cancellation policy- guests must cancel by 1400hrs day of arrival -local hotel time- guests who do not cancel by above time will be charged for one night stay. special cancellation policy- guests must cancel 72 hours prior to 2pm day of arrival -local hotel time- guests who do not cancel by the above times will be charged for one nights stay. . . -ac- access............. no -ae- american express... yes -cb- carte blanche...... no -dc- diners club........ yes -ec- eurocard........... no -er- enroute............ no -jc- jcb international.. yes -mc- mastercard......... yes -vs- visa............... yes accepted - guarantee.... yes - cards accepted........ ae/ vs/ mc/ dc billed immediately...... no - only pre-authorization personal checks accepted no - for deposit........... no - for final payment..... no accepted - vouchers..... yes - which vouchers........ tvl agent guarantee/der voucher/wagonlit/bti/am general dress code...... casual check-in time........... 1400 hrs check-out time.......... 1200 hrs maximum pax in one room. 2 are pets accepted....... no -or- kennel nearby...... no check in policy as per rate plan for transit rates . property offers commission - 10 % rate of commission . 29sep08 - xxxxxxx - cancel by 1400 hours on day of arrival local hotel time . cancellation policy text - please refer to the description of the rate plan being booked for any additional policy information. . 29sep08 - xxxxxxx mon-sun guarantee required for late arrival . guarantee text - hotel requires a credit card at time of booking. credit card will not be charged at time of booking. . deposit text - no deposit required . accepted forms of guarantee- credit card . accepted forms of deposit- credit card . accepted forms of payment- cash credit card traveller s check . |
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| Property Description |
property category - luxury property type - conference center/convention full service hotel . year built - 1997 year remodeled - 2007 ratings - mobil 5 stars - ohg deluxe - 5 stars . additional property description - key selling features for business or pleasure / for luxury or leisure / al bustan rotana-dubai has something for you. warm traditional arabic hospitality with international 5 star service and standards and an award winning hotel of the -dubai quality appreciation 2001 award-. managed by rotana hotels suites and resorts award winning of the 2002 world travel market global award for -the best operations in the middle east- and for its contribution to travel and tourism in the region . the al bustan rotana hotel is centrally located in the heart of the city close to both business and leisure main areas. the hotel offers 275 deluxe rooms with an impressive range of rooms and suites. ALL rooms have a full range of quality amenities and services to satisfy the most discerning business or leisure traveler with a dedicated executive floor -club rotana- choice of 8 restaurants offering cuisine to meet ALL tastes including the world famous benihana and blue elephant restaurant. one of the most renowned conference / convention and banqueting facilites in the uae. with facilities up to 1800 people / a dedicated team of professionals and the ultimate of personalized services / guarantees a flawless and smoooth running of any event . . email - albustan.hotel rotana.com website - www.lhw.com general manager name - mr detlef winter time zone - GMT 4 . |
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| Recreation |
on-site recreations - cardio vascular exercise exercising sightseeing tours sports events squash stair stepper stationary bike swimming tennis treadmill weightlifting . onsite recreational activities - sports and recreation bodylines leisure and fitness club provides an environment that is conducive to fitness and relaxation. specially designed surounding provide and experience that is fulfilling / rewarding and ultimately enjoyable. the newly refurbished gymnasium at bodylines features ultra modern user-friendly nautilus resistance equipment and the latest star trac cardiovascular machines. professional highly qualified instructors offer unsurpassed levels of personal attention with a commitment to your health and safety. certified spinning instructor personal fitness training weight loss programmes. bodylines operated from 0600-2300 hrs / facilities include - - temperature controlled swimming pool and childrens pool - outdoor jacuzzi - three floodlit ALL weather tennis courts - two air-conditioned squash courts - fully equipped next generation fitness center - free weights studio - sauna / steam - massage rooms male female massage therapists - massage treatments such as japanese shiatsu swedish massage reflexology sports massage aromatherapy treatments poolside treatments. - aquarius snack bar - kids play ground area - personal locker - professional tennis coach . off-site recreations - golfing sailing/boating scuba diving . |
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| Room Description |
nbr of rooms - 275 Number of suites - 20 Number of floors - 4 nbr of non-smoking rooms - 107 . 275 elegantly designed guest rooms and suites including two dedicated club rotana executive floors. . room amenities for ALL rooms - room amenities - am/fm alarm clock / bath tub / bathrobe / bathroom amenities / bidet / cable/satellite tv / coffee/tea maker / color tv / desk / direct dial telephone / easy chair / free newspaper / mini bar / phone in bathroom / radio / remote control tv / safe / shower / smoke detector / telephone / television . . a1j - city view max occupancy - 3 max Number of rollaways - 1 classic suite 1 king bed/ measures 55sqm/ 1 unit suite/ access 2 club lounge/ features an oversized studio style design with elevated bedroom combined living and dining area/ exquisite furnishings with comfortable 3 seat sofa 2 arm chairs and dining table/ bedroom has a walk-in closet and trouser press/ marble bathroom with lavish amenities/ small pantry w/ small fridge additional to the mini-bar/ an armoire w/ a rotating swivel base to allow guests to watch tv both living and bedroom/ can be connected to a room w/ 2 double beds. . a1k - city view max occupancy - 2 max Number of rollaways - 1 club rotana room 1 king bed/ measures 34sqm/ access 2 club lounge/ limousine airport transfers terminal 1/ offering outstanding view from the hotels upper floors/ sophisticated and elegant in color schemes with warm wood furnishing/ marble bathroom with lavish amenities/ comp breakfast/ can be connected to a club rotana twin room.satellite tv internet access mini bar . a2q - city view max occupancy - 2 max Number of rollaways - 1 club rotana room 2 double beds/ measures 34sqm/ access 2 club lounge/ limousine airport transfers from terminal 1 / decorated in a light/ contemporary color scheme accented by wood furnishings/ marble bathroom with lavish amenities/ comp breakfast/ can be connected to a club rotana king room.satellite tv internet access mini bar . b1k - city view max occupancy - 3 max Number of rollaways - 1 club rotana premium room 1 king bed/ measures 43sqm/ designed for maximum comfort and privacy/ the floor to ceiling window enhances both the ambience and environment through natural daylight/ spacious rooms with private balcony with spectacular city/pool view/ access 2 club lounge/ marble bathroom with bathtub and walk-in shower w/ lavish amenities/ comp breakfast/ limousine airport transfers terminal 1.satellite tv internet access mini bar . b1s - city view max occupancy - 3 max Number of rollaways - 1 club rotana suite / 1 king bed/ measures 85sqm/ 2units suite/ features a master bedroom with one king bed/ opulent decor with exotic blend of european and middle eastern style/ comfortable sitting area and in suite bathroom and a separate guest powder room to ensure privacy/ separate living room offers a generously sized sitting area ideal for relaxing/ informal meetings or entertaining guest/ marble bathroom w/ deep soaking tub and separate walk-in shower w/ lavish amenities and in room amenities/ writing desk and dining table for 6 and additional satellite decoder/ bedroom has a comfortable arm chair with foot rest/ trouser press/ access 2 club lounge/ comp breakfast/ limousine airport transfers terminal 1.satellite tv internet access mini bar . c1k - city view max occupancy - 2 max Number of rollaways - 0 classic room 1 king bed/ measures 34sqm/ elegantly furnished with comfortable armchair with foot rest and coffee table/ rooms are decorated in soft earth tones/ double glazed windows w/ panoramic city view/ marble bathroom with deep soaking tub/ can be connected to a twin superior room .satellite tv internet access mini bar.airport pickup at charge AED 60 for round trip transfer . c1s - city view max occupancy - 3 max Number of rollaways - 1 premium suite/1 king bed/ measures 76sqm/ 2units suite/ are ALL corner suites/ features a separate living room and bedroom/ the living room provides an ideal setting for in room dining or private meetings for as many as 6 guests/ decorated in a rich middle eastern style/ access 2 club lounge/ spacious living area half glazed providing excellent natural day light w/ 3 seat sofa 2 arm chair and working desk/ bedroom has a second armoire w/ 21 inc satellite tv and arm chair w/ foot rest/ marble bathroom with lavish amenities/ comp breakfast/ limousine airport transfers terminal 1. . c2q - city view max occupancy - 2 max Number of rollaways - 0 classic room 2 double beds/ measures 34sqm/ meticulously appointed rooms feature contemporary furnishings/ double glazed windows with panoramic city view/ with comfortable armchair and foot rest/ coffee table/ marble bathroom with deep soaking tub/ can be connected to a superior king room .satellite tv internet access mini bar.airport pickup at charge AED 60 for round trip transfer . r1h - city view max occupancy - 2 max Number of rollaways - 0 run of the house room blocked at arrival satellite tv internet access mini bar double glazed window and free parking . |
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| Safety And Security |
the property meets ALL current local state and country building codes . room safety and security - audible smoke detectors doors have view ports emergency exit maps emergency information in ALL guest rooms fire detectors primary entrance accessible by interior corridor/atrium secondary locks on sliding glass door secondary locks on window smoke detectors sprinklers . property safety and security - alarms have strobe lights audible alarms in public areas audible smoke alarms in hallways auto link to fire station auto recall elevators automatic fire doors electronic room key system emergency evacuation drill emergency lighting evacuation drill frequency fire detectors in hallways fire detectors in public areas fire extinguishers in hallways first aid available meets fire safety code multiple exits for each floor parking area patrolled parking area well lit parking garage or area attendants public address system smoke detectors in hallways smoke detectors in public areas sprinklers in hallways sprinklers in public areas staff trained in cpr staff trained in first aid uniformed security ventilated stairwells video surveillance in entrances video surveillance in hallways video surveillance in public areas well-lit exit signs well-lit parking area s well-lit walkways . |
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| Services |
on-site general services 24-hour room service airport shuttle babysitting/childcare banking business services concierge currency exchange doctor on call executive/vip services front desk 24 hrs hair dresser late check-out local shuttle masseuse multilingual staff poolside services porter/bellmen safe deposit box shoe shine sports trainer turndown service wake-up calls wedding services . on-site chargeable services car rental laundry/valet . |
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| Transportation |
. transportation from primary airport to property - taxi - taxi from the airport will cost minimum AED 25 one way . limo - airport pickup at charge AED 60 for round trip transfer . rental car - available in the hotel lobby . city center is within walkable distance from property- . transportation from city center to property - taxi - taxis are available at anytime. . limo . |
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